Introducing a new feature for ASB Casework - a multiple-person search
A sophisticated Search Engine for persons involved in Anti Social Behaviour. The system will search each Name / Address entered for the best matches and transfer the output to a Caseload for systematic working
Migration of Caseworks ASB, Mediation and Mobile applications
The South Lanarkshire Caseworks login screen, which allows access to the Anti Social Behaviour System, the Mediation System and the uploaded Mobile Application records
The Social Housing White Paper
Article written by the MD of HUBSolutions Ltd for the Resolution Magazine published by ResolveUK concerning the introduction of the Social Housing White Paper
100% for the Anti-Social Behaviour System, Domestic Abuse system and FOI system support service in 2022
Our support service for the Caseworks ASB System, DV System and FOI System achieved 100% satisfaction in the first 6 weeks of 2022. Click on Read More for their full comments below
Community Order Enhancement for the ASB System
The Community Order page is a customer-requested no-cost enhancement of Anti Social Behaviour system within Caseworks.
Enhancement to the Domestic Abuse System Menu
An enhancement to the Domestic Abuse System within Caseworks, to allow the management of multiple Caseloads, for a Voluntary Organisation with a complex business model
Anti Social Behaviour System Team work menu
A new breed of Dashboards to help Team Leaders manage ASB Casework has been introduced at four of our sites. There have been immediate improvements
A new breed of Dashboards
A new breed of Dashboards to help Team Leaders manage ASB Casework has been introduced at four of our sites. There have been immediate improvements
Freedom of Information in Edinburgh
In Autumn of 2019, we took our Freedom of Information / Complaints System on tour.
Enfield roars ahead
In August 2020, the management at Enfield Council - tip of North London - decided to re-invigorate the Anti Social Behaviour Service to Council Tenants and the Private Sector by introducing a new set of Key Performance Indicators, which would apply to both Housing and the Community Safety Unit, and would require a re-configuration of the Caseworks ASB System, which was installed in Enfield over 15 years ago.
Upgrade for Aurora ND
Aurora ND - a highly successful and acclaimed Voluntary Organisation - and longest standing user of our Domestic Abuse System within Caseworks received a full upgrade in February 2021. Aurora operates a 24/7 service to the people it provides a life-and-death service to, so the upgrade had to take place speedily on a quiet Sunday afternoon. Everything went according to plan. A dramatically enhanced system went live within a couple of hours.
Upgrade for Croydon ASB System
In February 2021, Croydon Anti-Social Behaviour System was upgraded to the latest version. The system has been upgraded many times in the 20 years which it has been operational for Croydon. The new system offers browser independence, improved security, the latest correspondence and much more.
CPN Enhancements for the ASB System
Dudley Council and Croydon Council have been working with HUBSolutions to enhance the facilities for recording CPN (Community Protection Notice). Croydon wanted to include an “EPN” (Environmental Protection Notice) and Dudley a “CPN Prosecution”.