The Mediation System

The Mediation System is heavily used by a Local Authority which has an in-house mediation service

Rapid, fully customisable Initial Data Entry Form allows full details of the Subjects of

Mediation

  • Allocation of Cases to Mediators

  • Allows Correspondence Templates to communicate by post, by email and SMS.

  • Options to allow any number of “Issues” to a case from a customisable list of options.

  • Allows the recording of Chronology and Interview Notes as the Case progresses.

  • Further Mediation Issues can be recorded after initial data entry.

  • Involved Agencies can be recorded after initial data entry.

  • A full suite of reports is available.

  • An interface with the ASB Module is available.