COMMUNITY SAFETY SYSTEM/ANTI-SOCIAL BEHAVIOUR SYSTEM

The ASB System and Community Safety System both serve the needs of multi-agency working, with optional addition of modules for Safeguarding, Domestic Abuse and Offender Management. They have been designed to cope with all the demands of real life complex casework, both are web based and fully provides for multi-agency working.

COMPLAINTS/FOI SYSTEM

The Complaints System covers Formal Complaints to Ombudsman, Freedom of Information, Data Protection etc. Fully customisable and automated as much as possible

OFFENDER MANAGEMENT SYSTEM

The Offender Management Module has been designed for multi-agency working for all the agencies involved in offender rehabillitation.

ESTATE MANAGEMENT SYSTEM

Caseworks Estate Management Module is a tool kit for Environmental Record Keeping in Social Housing.

TENANCY SUPPORT / SAFEGUARDING SYSTEMS

The Tenancy Support Module has been designed in partnership with staff from several Housing Organisations to take on board their day to day recording requirements for the Support and Sustainment of new Tenancies and also Safeguarding Vulnerable Adults and Children.

TENANCY AUDIT SYSTEM

The Tenancy Audit and Tenancy Checks Module is fully integrated into our Estate Management Module. This function has been very much developed in partnership with our ALMO customers in Accrington, Leeds and Durham and entirely to their specification.

TENANCY FRAUD SYSTEM

The Tenancy Fraud Module has been designed in partnership with Gloucester City Homes ASB & Fraud Manager, to accommodate all aspects of Fraud investigation.

MEDIATION MODULE

The Mediation Module was designed for a very busy Local Authority internal Mediation Service.

MOBILE WORKING SOLUTION

The Mobile Application has been designed to work with any mainframe database, allowing data from the desktop system to be downloaded into one or more work queues, and data collected in the field to be uploaded back again.