Our Products
ANTI-SOCIAL BEHAVIOUR SYSTEMS
Caseworks
Caseworks is our flagship, web enabled, modular, multi-agency database for handling anti-social behaviour. It provides for core ASB Casework functionality, Notify-and-Respond for Warden services, Victim Support, Domestic Violence, Mediation, Police Functions and Prolific Offenders.
Mobile ASB-C
Is our Mobile Working tool, for Wardens and other out-of-office staff capturing Anti-Social Behaviour in the environment. The tool has been developed with Glasgow City Council.
Online Procedure Manual
Our process mapping system, based on Microsoft Visio, enables you to create an intranet / extranet flow chart for staff and agencies, taking them through the procedural options available to them.
REVENUES AND BENEFITS SYSTEMS
Debtsys
Is our software for recovering overpayments from Housing Benefit. Debtsys is a highly sophisticated package, used by several major London Local Authorites, fully integrated with the First Benefits system. It has saved our customers millions of pounds.
Decision Sheet
An invaluable software tool, which can be used as a data capture facility for Debtsys, or as a stand-alone management tool for recording within any EDMS system, the processes followed in a Benefits Assessment.
Quality Assurance
A key tool in the battle to drive up standards in a Housing Benefits Serice, this product, fully integrated with First Benefits, allows the detail of QA checks on Housing Benefit Assessments to be logged, linked to an error table, linked to training needs and used in the design of training courses.
Academy Quality Assurance Module
This highly successful PSF funded product, jointly developed with and marketed by Capita Computer Services, has been rolled out to nearly 40 Local Authorities across the country. It is fully integrated into Academy Benefits, with a sophisticated real-time interface which ensures claims, marked for QA, cannot be paid until checked.
ANTI-SOCIAL BEHAVIOUR SYSTEMS
Caseworks
Caseworks is our flagship, web enabled, modular, multi-agency database for handling anti-social behaviour. It provides for core ASB Casework functionality, Notify-and-Respond for Warden services, Victim Support, Domestic Violence, Mediation, Police Functions and Prolific Offenders.
Mobile ASB-C
Is our Mobile Working tool, for Wardens and other out-of-office staff capturing Anti-Social Behaviour in the environment. The tool has been developed with Glasgow City Council.
Online Procedure Manual
Our process mapping system, based on Microsoft Visio, enables you to create an intranet / extranet flow chart for staff and agencies, taking them through the procedural options available to them.
REVENUES AND BENEFITS SYSTEMS
Debtsys
Is our software for recovering overpayments from Housing Benefit. Debtsys is a highly sophisticated package, used by several major London Local Authorites, fully integrated with the First Benefits system. It has saved our customers millions of pounds.
Decision Sheet
An invaluable software tool, which can be used as a data capture facility for Debtsys, or as a stand-alone management tool for recording within any EDMS system, the processes followed in a Benefits Assessment.
Quality Assurance
A key tool in the battle to drive up standards in a Housing Benefits Serice, this product, fully integrated with First Benefits, allows the detail of QA checks on Housing Benefit Assessments to be logged, linked to an error table, linked to training needs and used in the design of training courses.
Academy Quality Assurance Module
This highly successful PSF funded product, jointly developed with and marketed by Capita Computer Services, has been rolled out to nearly 40 Local Authorities across the country. It is fully integrated into Academy Benefits, with a sophisticated real-time interface which ensures claims, marked for QA, cannot be paid until checked.