User request within the Domestic Violence System delivered

User request within the Domestic Violence System delivered

• Domestic Abuse System,
• Domestic Violence

November 10, 2016

One of the end-user requests from Scottish Borders was for the ability to edit the system in one window, while viewing in another. Why? Some of the forms in the Domestic Violence System which they have to complete are long and complex, and require information plucked from different parts of the case. Twin screens would be a huge time saver.

However, the peculiarities of Internet Explorer made this a difficult request to meet. The phenomenon of information automatically shared between different tabs or even different windows, when they are both accessing the same URL made this a bit of a challenge. In the end, we found the workaround which separated the sessions, and set up for every user a “slave login” which was View Only, and would automatically navigate to the same case as the main login when opened.