User request within the Domestic Violence System delivered
November 10, 2016
One of the end-user requests from Scottish Borders was for the ability to edit the system in one window, while viewing in another. Why? Some of the forms in the Domestic Violence System which they have to complete are long and complex, and require information plucked from different parts of the case. Twin screens would be a huge time saver.
However, the peculiarities of Internet Explorer made this a difficult request to meet. The phenomenon of information automatically shared between different tabs or even different windows, when they are both accessing the same URL made this a bit of a challenge. In the end, we found the workaround which separated the sessions, and set up for every user a “slave login” which was View Only, and would automatically navigate to the same case as the main login when opened.
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Total number of cases
1358
Number of Users
124888
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3755635
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Clients & Testimonials
James Meadows,
ASB Specialist Officer,
Royal Borough of Greenwich
Pam Cox,
Head of Neighbourhood Services,
East Durham Homes
David Perry,
Housing Manager,
Hyndburn Homes
Julie Le Bihan,
Domestic Violence Administrator,
City of Westminster
Muneem Mazumder,
Housing Officer,
Croydon Landlord Services
Sharon Murphy,
ASB Enforcement Manager,
Croydon Community Safety
Alison Crisp,
Service Development Project Manager,
Croydon Landlord Services
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