Portsmouth City Council get an ASB upgrade!

Portsmouth City Council get an ASB upgrade!

October 18, 2019

Portsmouth City Council get an ASB upgrade!

Portsmouth City Council get an update to their caseworks system.

 

Portsmouth City CouncilWe spent the day yesterday teaching Portsmouth how to use the new features on their Anti Social Behaviour System Upgrade.  The new expanded case summary – including embedded thumbnails – and flexible caseload. New correspondence features – which provides an easy to edit Word-like editor for documents created from templates and populated with Caseworks data, and new email in and out options.

After the meeting we agreed to enhance the Person Search facilities in order to avoid user errors. This task was completed within 48 hours. All in all it was a thoroughly productive update to the current community safety case management system.

case_file

144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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