New Facility for the Anti-Social Behaviour System for Trafford

• Anti Social Behaviour

October 11, 2019

Following a highly productive review meeting on 12th August with our latest customer – Trafford Council’s Community Safety Team – HUBSolutions undertook to provide a quick entry facility for two types of case which did not need the full detail entered. The case types in question were “Alley Gate” cases and “Advice Only” cases.

Both were delivered within 6 weeks, and users have been avidly using the new additions to our Case Management Software.

We discussed the meeting on the way back from Manchester, and also did a time-test on the new facility to see if under one minute could be achieved.

We found a new Anti-Social Behaviour case could be entered in less than a minute, so our main objective was achieved.

Enjoy the attached videos to this post.      Visit our Anti-Social Behavior System / Community Safety System page

Did you know that HUBSolutions customises its products to meet the exact needs of your team?  Our service to Trafford is just one example of the customisation of the ASB Casework System.  Each new customer has added new facilities during customisation, and in doing so, has enriched the system. Trafford has also added an additional facility to the “ASB Project” page, allowing any number of involved agency contact details to be included. Trafford has also defined a complex Case Summary Report.