Dartford Community Safety and Housing go live with the Caseworks ASB System

Dartford Community Safety and Housing go live with the Caseworks ASB System

January 29, 2015

Dartford Community Safety and Housing go live with the Caseworks ASB System!

HUBSolutions completed another on time and on budget installation – this time at Dartford Council.  The first cases were being keyed into the Live system on 15 January, and two weeks later there are almost 50 registered.  The system will be shared by Housing, Community Safety and Environmental Health

As with most installations, Dartford has added something to the system.

Features newly introduced have been

1.  An Interface with the Uniform system for recording environmental complaints from the public. Uniform records are searchable within Caseworks and are automatically added to Cases when the address of any of the persons or incidents in the case is the same as a Uniform record

2. An enhanced version of the Community Trigger, which allows the Trigger to be entered directly for a complainant who has never complained to the Council directly, and also allows for the Trigger to be added to an existing case

Initial reactions from a senior user:

I just wanted to say thanks as we got a hefty ASB injunction ordered today  and caseworks was one of the main reasons we got it !

 

 

 

case_file

144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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