Mobile Working Archives

South Lanarkshire goes live with the new Mobile App

Mobile Working

June 02, 2014

South Lanarkshire Council went live with the new Mobile App in May. This customisation of the standard Mobile Product included Inspection Notifications (for Community Wardens), Fixed Penalty Notices and a Push Notification Emergency Work Queue. The system was implemented within approximately a four week period.

Mobile App goes Live as East Durham Homes

Estate Management,
Fire safety checks,
Mobile Working,
Tenancy Procedures

February 24, 2014

At the start of 2014, the East Durham Mobile App went Live. The App runs on Android smart phones and tablets and a Windows version is available. It is customisable to allow any number of Data Collection Forms and any number of Work Queues, with Data Collection Forms built into them.

SLCNG Conference 2013

Mobile Working,
SLCNG

October 19, 2013

The new Windows Tablet App will be unveiled at the SLCNG Conference on 13th November - stand 15. Delegates visiting the conference will be invited to experiment with the various platforms available - Windows Mobile Phone, Windows Tablet, Android Phone and Android Tablet

Social Landlords Crime and Nuisance Group Annual 2013 Conference

Mobile Working,
Safeguarding,
SLCNG

October 09, 2013

HUBSolutions will be exhibiting at the Annual ASB, Conference & Exhibition, 12-13 November 2013 – St Johns Hotel, Solihull, Nr Birmingham. HUBSolutions is now an Associate Member of the Social Landlords Crime and Nuisance Group. HUBSolutions is sponsoring the Safeguarding speech on morning of 13th November

Orders for the HUBSolutions Mobile Application

Mobile Working

June 28, 2013

Both Durham Housing and East Durham Homes have placed orders for the new HUBSolutions Mobile Application. East Durham have bought Samsung S3 Phones for all the staff and are going to use the Android mobile phone version. They are looking for the App to include Estate Inspection, Ad Hoc Estate Repairs, Fire and Safety Checks and Tenancy Procedures.

News Categories

Anti Social Behaviour
ASB Crime and Policing Act 2014
Child Protection
Client contact
Community Safety
Complaints
Councillor Letter monitoring
Customer care
Debt Collection
Domestic Abuse System
Domestic Violence
Estate Management
Fire safety checks
Freedom of Information Monitoring
General Data Protection Regulation
- GDPR
- Privacy Statement
Hosting
House in Multiple Occupation
HUBSolutions
Income maximisation
Internet Explorer 10
LGO Complaints monitoring
MARAC
Mobile Working
MP Letter monitoring
Offender Management
Ombudsman
Police
Risk Assessments
Safeguarding
SLCNG
Tenancy Fraud System
Tenancy Procedures
Tenancy Support
Training
Uncategorized

144451

Total number of cases

1358

Number of Users

124888

Number of records uploaded via the mobile

3755635

Number of Case Pages created by users

Case Studies

READ All

Freedom of Information and Complaints Module in Braintree

Troubled families sorted in Enfield

ASB Crime and Policing Act 2014

Clients & Testimonials

Aurora New Dawn have worked with HUBSolutions since we set up our organisation in 2011. Their bespoke database system works extremely well for our service and they are quick to response and make changes as our organisation grows and our needs change. We have always found HUBSolutions easy to work with and they always understands what we need even when at times we do not. They are professional but equally friendly and approachable. We would highly recommend them.

Lyn Tiller,

Community Projects Manager,

Aurora New Dawn

The Domestic Abuse Advocacy Service has been using the Caseworks database for some years, this was built by HUBS for us on a bespoke basis. We work under challenging circumstances but using caseworks for case management makes the job so much easier, the system is able to handle our very complex high risk cases.

Elizabeth Parker,

Domestic Abuse and Advice Services (DAAS) Manager,

Safer Communities, Scottish Border Council

“Caseworks provides peace of mind that FOI’s should not be missed for these reasons in the future due to the reminders automatically sent and the monitoring caseload FOI officers have”

Tracey Headford,

Performance and Improvement Manager,

Braintree District Council

Using Caseworks has made my work as an ASB Specialist Officer much easier and more organised thanks to the great facilities and customisation to our team's policies and procedures.

James Meadows,

ASB Specialist Officer,

Royal Borough of Greenwich

Working with HUBSolutions has led to a number of improvements in our estate management system. The new system ensures all actions for particular cases logged together and identifies clearly the member of staff dealing with the action.

Pam Cox,

Head of Neighbourhood Services,

East Durham Homes

I have recommended that we stay with Caseworks as it is by far the best option for case management

David Perry,

Housing Manager,

Hyndburn Homes

I have worked with HUBSolutions on Westminsters database since it was in the design and planning phase and have found their knowledge and willingness to help first class.

Julie Le Bihan,

Domestic Violence Administrator,

City of Westminster

Your tutorial was very helpful and I feel confident using the Caseworks ASB System

Muneem Mazumder,

Housing Officer,

Croydon Landlord Services

ASB Case Management system debt recovery tools

Caseworks, when used properly, is a clear and easy to use case management tool

Sharon Murphy,

ASB Enforcement Manager,

Croydon Community Safety

Croydon has worked closely with HUBSolutions to review and improve our management of ASB cases. Their help, support ideas and enthusiasm have been invaluable. The training and one to one sessions they have provided have been excellent.