HUBSolutions Archives - HUBSolutions

HUBSolutions signs hosting agreement with IOMART moving towards the IL3 standard

October 15, 2016

HUBSolutions has signed a contract with IOMART plc. to provide hosting for its products. In a move which will allow HUBSolutions to meet the “IL3” security standard for hosting, and will immediately improve security and connectivity to its systems by deploying site-to-site VPN connections to its Local Authority and Housing Association customers, the company has signed a contract with IOMART plc. – a Glasgow based hosting company.

Policy into Practice – HUBSolutions sponsors a CIH Training Event

January 01, 1970

HUBSolutions is proud to sponsor the CIH Training event: “Tackling anti-social behaviour: sharing information and working in partnership” taking place in Belfast on Wednesday 20/4/2016. The event will be a good opportunity to show case the new features in Caseworks and the new ideas being trialled.

Benefits Overpayment Recovery at Brent hits a record high with HUBSolutions DEBTSYS

January 01, 1970

Figures just released from Brent Council, North London, show that our Housing Benefits Overpayment Recovery System - known as DEBTSYS - has brought the recovery of debt to a new high - £6m pa from £2m pa when DEBTSYS was first introduced. We also want to acknowledge that these amazing figures - a 200% increase - are a testament to Tim Ring and his team at Brent Council

Full marks for new Customer Satisfaction System

January 01, 1970

HUBSolutions has gone live with a new Customer Enquiries system from Freshdesk. It is used for reporting issues, requesting help and advice and as a customer forum. The system provides automatic feedback to customers and collects customer satisfaction information for everything we do.

ASB Crime and Policing Act 2014 – covered in the next version of Caseworks

January 01, 1970

HUBSolutions has released a consultation document to all of its ASB Case Management Users, showing the proposed changes arising from the new ASB Crime and Policing Act 2014. Every "Legal Action" screen has been revised, and new functionality included.

HUBSolutions opens a new office

January 01, 1970

HUBSolutions opened a new office in East Croydon, South London on 1st July 2014. The offices in AMP House, Dingwall Road, CR0 2LX were chosen because of their excellent transport links, and the number of contracts which the Company has with the London Borough of Croydon.