Domestic Abuse System: New Housing Version being commissioned for Cheltenham
February 26, 2018
A new version of the Domestic Abuse System within Caseworks has been written for Cheltenham Homes, in order to meet the needs of a Housing Provider. Major changes and enhancements have been introduced, and it is now ready to go Live.
User request within the Domestic Violence System delivered
November 10, 2016
One of the end-user requests from Scottish Borders was for the ability to edit the system in one window, while viewing in another. Why? Some of the forms they have to complete are long and complex, and require information plucked from different parts of the case. Twin screens would be a huge time saver.
The Domestic Abuse System gets second Risk Assessment at Aurora New Dawn
October 14, 2016
Aurora New Dawn – a long standing customer of the HUBSolutions Domestic Abuse System – tested the flexibility of Caseworks to the limit in the Summer of 2015. They had a need for a second Risk Assessment form for their cases, to meet the needs of the Hampshire constabulary with whom they work.
The Domestic Abuse System goes live in Sefton Council (Bootle, Liverpool)
October 13, 2016
Sefton MBC – a long term user of the Caseworks ASB Module – has commissioned the Domestic Abuse Module and becomes the first customer to fully utilise both the Case Management Tools and the MARAC Coordinator tools. Several enhancements were introduced to the system to facilitate this.
Scottish – Borders Domestic Violence System – Review and Training session
October 31, 2016
HUBSolutions undertook a two day training session at Scottish Borders Council, to bring new staff up to speed with Caseworks, show off some new facilities to existing staff, and explain the way that the system works to all. The session was well received and has led to actions for both customer and HUBSolutions to progress the system further.
Domestic Abuse System at Scottish Borders goes live
April 19, 2015
The most ambitious Caseworks implementation for many years went live at Scottish Borders on the 13th April. After many customisation meetings, and a week long final push working closely with staff, all the previous data was loaded on the system and all the final enhancements were made for Go Live.
Domestic Abuse System – New contract starts at Scottish Borders
December 15, 2014
A new contract won in open tender, to supply a Domestic Abuse Case Management System for Scottish Borders Council was signed on 1st December. The first project meeting was held just two weeks later on the 15th December, and customisation meetings are planned for mid-January. Already work has started on the project on both sides of the border.
News Categories
- Anti Social Behaviour
- ASB Crime and Policing Act 2014
- Child Protection
- Client contact
- Community Safety
- Complaints
- Councillor Letter monitoring
- Customer care
- Debt Collection
- Domestic Abuse System
- Domestic Violence
- Estate Management
- Fire safety checks
- Freedom of Information Monitoring
- General Data Protection Regulation
- Hosting
- House in Multiple Occupation
- HUBSolutions
- Income maximisation
- Internet Explorer 10
- LGO Complaints monitoring
- MARAC
- Mobile Working
- MP Letter monitoring
- Offender Management
- Ombudsman
- Police
- Risk Assessments
- Safeguarding
- SLCNG
- Tenancy Fraud System
- Tenancy Procedures
- Tenancy Support
- Training
- Uncategorized

144451
Total number of cases

1358
Number of Users

124888
Number of records uploaded via the mobile

3755635
Number of Case Pages created by users
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