Complaints and Enquiries system goes live and gets exhibited
October 19, 2016
CW MenuThe newest Caseworks Module went live at Braintree District Council on time (1st April) and on budget. By June there were already over 150 cases and half of these have been progressed to completion. Only one missed its target – and only by a single day. The project created no extra costs but the system had plenty of extra features.
News Categories
- Anti Social Behaviour
- ASB Crime and Policing Act 2014
- Child Protection
- Client contact
- Community Safety
- Complaints
- Councillor Letter monitoring
- Customer care
- Debt Collection
- Domestic Abuse System
- Domestic Violence
- Estate Management
- Fire safety checks
- Freedom of Information Monitoring
- General Data Protection Regulation
- Hosting
- House in Multiple Occupation
- HUBSolutions
- Income maximisation
- Internet Explorer 10
- LGO Complaints monitoring
- MARAC
- Mobile Working
- MP Letter monitoring
- Offender Management
- Ombudsman
- Police
- Risk Assessments
- Safeguarding
- SLCNG
- Tenancy Fraud System
- Tenancy Procedures
- Tenancy Support
- Training
- Uncategorized
144451
Total number of cases
1358
Number of Users
124888
Number of records uploaded via the mobile
3755635
Number of Case Pages created by users
Clients & Testimonials
James Meadows,
ASB Specialist Officer,
Royal Borough of Greenwich
Pam Cox,
Head of Neighbourhood Services,
East Durham Homes
David Perry,
Housing Manager,
Hyndburn Homes
Julie Le Bihan,
Domestic Violence Administrator,
City of Westminster
Muneem Mazumder,
Housing Officer,
Croydon Landlord Services
Sharon Murphy,
ASB Enforcement Manager,
Croydon Community Safety
Alison Crisp,
Service Development Project Manager,
Croydon Landlord Services
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