South Lanarkshire and Instant Capture win one of the "Good Communications Awards"
Thursday, Jul 2009 02:28 | Instant Capture, Good Communications Awards, South Lanarkshire | Permalink
South Lanarkshire Council won the "Mobile Technology Award" at "The Good Communications Awards 2009" held at an award dinner hosted by Hugh Dennis at the Emirates Stadium on 8th July 2009. Their submission was the ASB Instant Capture system developed by HUBSolutions.
The award was received by Annette Finnen, Alison Moore and Mark Williams from South Lanarkshire Council.The Judging Panel who included Dan Cobley, Marketing Director, UK, Ireland and Benelux, Google and Phillip Webb, Chair, Government Relations Group, British Computer Society made the following comments about the submission:- "... This is real evidence of how local authorities are embracing mobile technology and putting it to great use on the streets".
The award is presented to the local authority or central government department that has implemented a mobile strategy that can demonstrate either: benefits to citizens through increased access to services, or; benefits to the organisation through increased efficiencies.
For more details, visit
http://www.communicator.gcawards.co.uk/telecoms-awards/12-awards/70-mobile-technology-award
For more photos, visit http://www.hubsolutions.co.uk/asb/blogs/caseworksblog.php
and http://www.communicator.gcawards.co.uk/image-gallery
HUBSolutions "ASB Instant Capture" gets its certificate
Thursday, Jul 2009 01:19 | Instant Capture, South Lanarkshire, Windows Mobile | Permalink
HUBSolutions has been notified by "Veritest", the organisation which carries out product testing for Microsoft(TM) that the HUBSolutions Mobile software - "ASB Instant Capture" - has passed their testing regime.
The ASB Instant Capture, was developed with South Lanarkshire Council and written by our developer, Krish Venugopal.
CASEWORKS hits one million
Tuesday, May 2009 01:29 | Leeds, Records entered, South Lanarkshire, Caseworks | Permalink
On 21st May, the 21 customers of CASEWORKS achieved between them 1,000,000 Case Pages. A "case page" is a single record of detail (a person / incident / action or file note) associated with an ASB Case. HUBSolutions monitors the level of usage of customer databases, and can state that the rate at which cases and pages are being entered has never been higher. 70,000 Cases and 264,000 Actions to assist Victims, and halt Offenders have been recorded. Currently Cases are being entered at the rate of 8 per hour during working hours, and 13 new case pages are being added every 5 minutes.
Much of the recent increase in usage comes from Leeds City Council, whose 3 ALMOs and TMO has been Live for less than a year and are entering new records faster than any other site. HUBSolutions is currently working with Leeds to develop a comprehensive Estate Management module. The new facility - currently under test - will include Estate Inspections, leading directly to the issuing of Works Orders or triggering Housing Procedures.
Records are being broken in other modules too. South Lanarkshire has recently passed the 20,000 mark of ASB incidents recorded by mobile phone and uploaded to the Notify and Respond Module.
Much of the recent increase in usage comes from Leeds City Council, whose 3 ALMOs and TMO has been Live for less than a year and are entering new records faster than any other site. HUBSolutions is currently working with Leeds to develop a comprehensive Estate Management module. The new facility - currently under test - will include Estate Inspections, leading directly to the issuing of Works Orders or triggering Housing Procedures.
Records are being broken in other modules too. South Lanarkshire has recently passed the 20,000 mark of ASB incidents recorded by mobile phone and uploaded to the Notify and Respond Module.
South Lanarkshire goes live with the Caseworks Mobile
Saturday, Dec 2008 11:53 | Mobile, South Lanarkshire | Permalink
The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
