Launch of the Estate Management Module
Monday, Oct 2009 01:54 | Estate Management, Leeds, Mobile, HITEX, Hyndburn, East Durham, Nat Fed | Permalink
HUBSolutions announced the launch of its Estate Management Module.
The Module is part of its Anti-Social Behavour Caseworks System, but is entirely separate from the ASB Module, with its own User Community, its own screens and functionality. The Module has evolved from the highly successful "Notify & Respond Module" piloted by South Lanarkshire and Glasgow Councils, where it is used to record Environmental problems and links with the Award Winning Mobile Working solution.
The Estate Management Module includes Estate Inspections, Estate Scoring, Tenancy Procedures, Tenancy Checks and Tenancy Audit and now, Fire Safety Checks. The Module has been developed in conjunction with housing customers, Hyndburn Homes, Leeds ALMOs and East Durham Homes all of whom have it operational. Hyndburn, who started the development now have a year's worth of data and are seeing real benefits. East Durham have been using it successfully to schedule all their Tenancy Audit visits since April 2009. Leeds completed a massive roll-out to hundreds of users in the three ALMOs over the summer period.
The first Estate Management User Group is to be hosted in Hyndburn in mid November, to look at possible future enhancements.
The Module is being launched at the HITEX Exhibition as Aston Villa on 20th October and at the National Federation of Housing Associations Conference on 17th and 18th November. For information, email sales@hubsolutions.co.uk
The Module is part of its Anti-Social Behavour Caseworks System, but is entirely separate from the ASB Module, with its own User Community, its own screens and functionality. The Module has evolved from the highly successful "Notify & Respond Module" piloted by South Lanarkshire and Glasgow Councils, where it is used to record Environmental problems and links with the Award Winning Mobile Working solution.
The Estate Management Module includes Estate Inspections, Estate Scoring, Tenancy Procedures, Tenancy Checks and Tenancy Audit and now, Fire Safety Checks. The Module has been developed in conjunction with housing customers, Hyndburn Homes, Leeds ALMOs and East Durham Homes all of whom have it operational. Hyndburn, who started the development now have a year's worth of data and are seeing real benefits. East Durham have been using it successfully to schedule all their Tenancy Audit visits since April 2009. Leeds completed a massive roll-out to hundreds of users in the three ALMOs over the summer period.
The first Estate Management User Group is to be hosted in Hyndburn in mid November, to look at possible future enhancements.
The Module is being launched at the HITEX Exhibition as Aston Villa on 20th October and at the National Federation of Housing Associations Conference on 17th and 18th November. For information, email sales@hubsolutions.co.uk
South Lanarkshire goes live with the Caseworks Mobile
Saturday, Dec 2008 11:53 | Mobile, South Lanarkshire | Permalink
The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 records from their "Smart Phones" to the Caseworks Notify and Respond Module in the first month of operation. Many of these records were loaded from GPS coordinates, without the need to key in an exact address, and many had one or more attached images. This has allowed information to be emailed to partner organisations on the same day as it was discovered, taking at least 24 hours off the Council's response time.
At a review meeting with Managers, the IT Department and Police Representatives Alison Moore (Anti Social Behaviour Co-ordinator) declared the project to be success, and stated that she believed it to be the first of its kind in Scotland.
