Greenwich goes Live and Caseworks hits 2,000,000 case pages

Friday, Aug 2011 10:01 | Formal Complaints, Projects, Greenwich, RIPA, Panel Meetings, Surveillance, Restorative Justice | Permalink
After a lengthy period of customisation, the latest Caseworks customer - London Borough of Greenwich - has gone live. Feedback from the Greenwich Project Manager immediately after go live was that "initial feedback has been very positive".

Two months later at the first post live Review Meeting, users seemed to be quite ecstatic. A user who had previously shunned all technology, is reported as having said that it was making his job much easier. Sally Midlane, Unit Manager, said she was really thrilled with the supervision facility and had called all the staff round her PC to view the summary data. She also reported meeting the new Director of Housing, who had come from Leeds City Council who confirmed that in his experience at Leeds that Caseworks is a "brilliant product"

A long list of enhancements which will be of benefit to other customers has been installed. These include full provision for RIPA, Surveillance, Restorative Justice and Formal Complaints. In addition, Greenwich has made full use of lesser used functionality such as grouping cases together into Projects and organising referrals to Panel Meetings.



Already Greenwich users have added much detail to the skeletal cases which were data loaded, and this has just taken the total of all case pages in all caseworks sites across the country to over two million. Data has never been added faster than it is now, with one Case Page being added somewhere in the country during working hours every 15 seconds.


Does any other supplier publish comparable data?

HUBSolutions goes with Android

Tuesday, Jul 2011 03:16 | Android Mobile, Windows Mobile | Permalink
Following full discussion with key customers, HUBSolutions has decided to bring out the next version of its award-winning Mobile Software on the Android operating system. The move away from Microsoft has been precipitated by the decision of Microsoft to introduce Windows 7 Mobile, which is incompatible with the previous operating system, and in many ways is also incompatible with the concept of Business to Business software provision.

Peter Hall, Managing Director of HUBSolutions, stated that the transition would be an opportunity to launch new, exciting mobile applications catering for a wider range of needs and would extend the company's products to Tablets as well as Smartphones. The first applications are expected to be available by the end of this year.

Speed trebled for hosted Caseworks sites

Monday, Dec 2010 01:08 | netbenefit, Caseworks hosting | Permalink
HUBSolutions is pleased to announce implementation of a new server and new network for our seven customers for whom we provide a hosted service.

Conversion was done smoothly and without any service down time over a weekend. The new server is more than twice as fast, the new bandwidth is an order of magnitude greater than before and several aspects of security are also greatly improved.

The need for this has been caused by several customers increasing the number of users - in two cases by 100% - and several customers also requesting new facilities - mapping etc - which will make greater demands of the system.

The upgrade has been achieved in partnership with Netbenefit (UK) Ltd (www.netbenefit.com), a local London company, with many public sector clients, and who have bent over backwards to assist HUBSolutions staff in the conversion process.