We will often undertake problem analysis at no
cost, and take an independent look at your IT setup
in Revenues and Benefits. Our proposals will vary
from system adjustments and system add-ons to whole
scale replacement. We have experience of all three
and never recommend a drastic solution, if there is
a simpler, low cost alternative.
No
IT solution is likely to be cheap – whether
we provide the solution or we recommend purchasing
resources from your existing software supplier
– so we are happy to assist you in meeting
the criteria needed for Performance Standards
Funding – and if that isn’t possible,
we will help cost justify the development within
your organisation.
Case
Study: London Borough of Brent
Following
the decision to take the benefits service back
in-house, Brent was faced with numerous urgent IT
issues.
- Migration to i-World
- Reconfiguration of the EDMS system to short term
- Procurement of the EDMS system in the long term
Our IT service sub-contracted from a larger
contract with ESP
-
We played a key role in the selection of the new IT contractor for the service
-
We played a key role on the Sx3 i-World project team
-
We specified requirements and developed add-on facilities which are now business crucial systems linked to the existing EDMS system
-
We wrote a successful bid for a replacement EDMS system
-
We have been involved in the Project Team for procurement of the above
-
We have written an add-onn Debt Recovery system, based on our experience in another London Borough
Reference
Margaret Read - Head of Local taxation in London Borough of Brent
margaret.read@brent.gov.uk
Telephone: 020 8937 1521