Enfield first for the Tablet friendly Cross-browser version of Caseworks

Enfield first for the Tablet friendly Cross-browser version of Caseworks

October 09, 2013

Enfield first for the Tablet friendly Cross-browser version of Caseworks!

An upgrade at Enfield was long overdue but really was forced by an exciting new Enfield initiative called the Chance Scheme, which would benefit from users having a tablet friendly cross-browser version of Caseworks to undertake their work.

This is a process whereby partner agencies – Housing Associations, Voluntary Organisations and the Police work – work with the Community Safety Unit to sign young persons up to Anti Social Behaviour Contracts in order to moderate their behaviour.

Agencies are being supplied with a HUBSolutions-designed spread sheet to record full details of the young person they are dealing with, including parents, guardians and involved agencies. The spread sheet is emailed to the Community Safety Unit where it will be uploaded to Caseworks, and in a couple of clicks, a new case is created.

Two more clicks and one of four official letters – Yellow Warning, Red Warning, ABC Meeting and ABC Contract – are produced from the system and emailed back to the Agency.

Enfield Chance Logos

This is the highly efficient data upload process which has been running at Westminster City Council for two years.

Tenancy Action Buttons

Not surprisingly it required a full upgrade of the system, and the first outing for the new “Click Buttons” of the IE10 version of Caseworks. The upgrade went smoothly and users quickly got used to the new buttons.  Now the Housing Branch of Enfield are requesting more buttons for Tenancy Actions!

case_file

144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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