Domestic Abuse Module for Westminster City Council

Domestic Abuse Module for Westminster City Council

August 30, 2012

Westminster City Council Offices
Westminster City Council advertised a contract to build a system to computerise its MARAC at the beginning of 2011. The contract started on 1/4/2011. Even though there was a lot of development work and the requirements were specified, only by the provision of Policy and Procedures, and there was existing data to be uploaded, HUBSolutions had the system implemented by August 2012.

In the first 12 months since implementing Caseworks 18 MARAC Meetings, to which over 260 Referrals have been made, setup and recorded using the new system.  These Cases have been carefully considered by the Panel and over 1,400 actions have been agreed, given a deadline and assigned to agencies staff.

Domestic Abuse is often a matter of life and death, and Westminster Council needed to be sure that no case can be overlooked and no agreed action can go unmonitored.

The Key Benefits of the system are:-

  • Forces a higher quality of data to be provided by agencies
  • Eliminates the work of data entry of case details
  • Creates a  Risk Assessment in database – conforming to the CAADA model
  • Allows referral of a Case to one or more MARAC meetings
  • Allows automatic creation of the MARAC Agenda
  • Allows recording of MARAC decisions and email out to Members
  •  Allows automatic creation of the MARAC Minutes
  • Allows automatic creation of the MARAC Action List
  • Maintains a full, searchable, printable history for each case
  • Provides statistics on Cases, Victims, Perpetrators, Children, Risk Factors and Actions

 Click to download full details

case_file

144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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