Anti social behaviour system reports for Riverside

Anti social behaviour system reports for Riverside

November 01, 2013

Following the Caseworks system upgrade in 2012, Riverside Housing Group are pushing the boundaries with new reports to better control their anti social behaviour system caseloads.

This one (all personal details hidden) seems to be particularly interesting – an Excel List Report – which summarised case by case, the tasks completed and the targets for each.  Interesting also, because this same information is displayed within the Case History as a new “Case Progress Page” allowing front line staff the ability to see the data going into the report

ASB system reports for Riverside

Reaction from Riverside Users?  The Project Manager responded…

Thanks very much for this report, I sent it out to managers and the response has been extremely positive  … Thanks again, I think this report will really make a positive difference to the managers lives

case_file

144451

Total number of cases

report_users

1358

Number of Users

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124888

Number of records uploaded via the mobile

upload_doc

3755635

Number of Case Pages created by users

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