Troubled families sorted in Enfield

Troubled families sorted in Enfield

September 26, 2014

It seems everyone has the same problem, Troubled Families initiative requires information from ASB which is generally known, but not recorded in Caseworks. Without this information the Troubled Families Unit has to trawl through a lot of data for very few "hits".

ASB Crime and Policing Act 2014

August 13, 2014

Customers of the HUBSolutions Caseworks ASB System are, at the time of writing, preparing for major changes to their systems to accommodate the new legislation.  With the Code of Guidance only released at the end of August, and implementation due for the 20th September this is something of a race against time.

Anti social behaviour system reports for Riverside

November 01, 2013

Following the Caseworks system upgrade in 2012, Riverside Housing Group are pushing the boundaries with new reports to better control their caseloads. This one (all personal details hidden) seems to be particularly interesting - an Excel List Report - which summarised case by case, the tasks completed and the targets for each.

Anti Social Behaviour System Audit Upgrade at Solihull

October 24, 2013

A regular meeting with Solihull Community Housing prompted a mini upgrade. Managers had decided to re instate regular case Audits, and wanted to deploy the enhanced Audit Screen upgraded with multiple document upload so that reports could be attached. They also raised an issue that with multiple document upload, they were unable to remove one of the documents uploaded.

Enfield first for the Tablet friendly Cross-browser version of Caseworks

October 09, 2013

An upgrade at Enfield was long overdue but really was forced by an exciting new Enfield initiative called the Chance Scheme. This is a process whereby partner agencies - Housing Associations, Voluntary Organisations and the Police work - work with the Community Safety Unit to sign young persons up to Anti Social Behaviour Contracts in order to moderate their behaviour.



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