Debtsys
The Revenues and Benefits Debt Recovery Tool
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Overview

Debtsys ensures SX3 claw back continues, all information from Revenues and Benefits is available to the user, all receipts of income is immediately notified to the system.


debsys overview

Look and Feel

Provides the assessor and overpayments officer with a full tool kit to properly notify, invoice, chase and recover Housing Benefit overpayments

Look and Feel

Decision Making

Aids decision making on each period of overpayment, embedding relevant paragraphs in the outgoing letter. Final letter is a customisable Word Document with any number of accompanying letters from the system.


Decision Making

Rapid Search

Searches can be made by customer details (including name and address) or invoice details. Notes can be added at customer invoice level, notifications and invoices can be reprinted on the screen.

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Agreement Facility

Agreements can be recorded for any selected batch of invoices. Payment details, methods, start and end date can be recorded and repayments calculated.

An agreement letter tells the client their commitment. Repayments are monitored and agreements can be started, stopped and renewed.

agreements

Easy to use menus
Provides the assessor and overpayments officer with a full toolkit to properly notify, invoice, chase and recover Housing Benefit
Full interface with SX3, iWorld, Sundry Debtors and Anite HBIS
Ensuring SX3 claw back continues, all information from Revenues and Benefits is available to the user, all receipts of income is immediately notified to the system
High Quality notification of overpayments
Aids decision making on each period of overpayment, embedding relevant paragraphs in outgoing letters
Meaningful invoice
Invoice shows statement of overpayments, including payment options, appeal options, hardship information and payment slip
Rapid searches for any query
Searches can be made by customer details with notes added at invoice level.
Workflow facility
All debts are assigned manually or automatically to any number of treatment cycles. Ensures RSL's, large landlords and elderly persons are treated appropriately.
Agreement facility
Agreements can be fully recorded for any batch of invoices with payment details, methods, start and end dates recorded and repayments calculated.
Flexible reporting
A flexible menu based reporting system of downloadable Excel spreadsheets is also available and fully customisable.