Speeding Caseworks Up

The South Tyneside Annual Upgrade, presented a new challenge to HUBSolutions. One of the main issues was system performance, caused by a combination of an over-worked web server, unbelieveably long cases (many with 500 to 750 links), heavy daily useage and inefficiencies caused by the many facilities built into the system. The challenge was to reduce the processing and bandwidth, without reducing the functionality. HUBSolutions, achieved accelleration of 80-90% through a combination of more efficient coding, replicating data and giving users options to reduce the amount of data being downloaded.

Caseworks Mapping Module

The new complete Caseworks Mapping Module was demonstrated for the first time, in November to Hyndburn Housing Association and Leeds Tenant Management Organisations. The module was well received. It includes the ability to map data selected from the search screen, to number or label the mapped points, to colour code the points by data content eg. Incident Type, to plot mapped pi charts and bar charts, to hyperlink from any mapped point to the relavent Caseworks Page and display in Google Earth or download as Excel / Mappoint(tm) file.