Comprehensive record of Actions, Time spent, Cost incurred and Outcomes


Disclosure is a crucial part of multi-agency working. It is a process for requesting and receiving disclosure in a controlled and secure manner. We have worked on this, with North Ayrshire Council, who received funding from the Scottish Executive to pilot multi agency working. The facility has the following features:

Formal request screen, capable of separate authorization

Request made by Alert and Email can be to one or a group of staff.

Formal response screens – one for each type of partner – Police / Social Services / Health / Education etc

Facility to attach secure encrypted password protected Adobe documents for case notes and other sensitive information.

Disclosure page is visible in CASEWORKS only to the User Requesting and the User Responding.

Multi Agency Panels is another crucial part of multi-agency working. Here, we have worked with Surrey Police to create a Panel Submission facility, which enables any Person or Incident to be referred to a Panel Meeting (previously set up). The system permits agenda control, and allows Actions to be set up as a result of Panel Meetings.
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