Online Procedure Manual
An online procedure manual, designed as easy to read flow diagrams, is an additional customisable system, fully integrated with Caseworks.
1. This is an invaluable tool for the policy coordinator who is dependent on a large number of staff to implement a complex and sensitive policy.
2. Can include linked resources to assist users – e.g. Downloadable templates and policy documents
3. Can be linked to Actions in order to be context sensitive.
An online procedure manual, designed as easy to read flow diagrams, is an additional customisable system, fully integrated with Caseworks.
1. This is an invaluable tool for the policy coordinator who is dependent on a large number of staff to implement a complex and sensitive policy.
2. Can include linked resources to assist users – e.g. Downloadable templates and policy documents
3. Can be linked to Actions in order to be context sensitive.
