Warm welcome on a cold day
At the start of February in Hamilton in Scotland, the wind is very strong and the temperature very low. This was the venue for our first Scottish User Group, but despite the climate we and South Lanarkshire's guests received a warm welcome in their brand new Whitehill Neighbourhood Centre.
Our formal write up is in the Scottish News Page(http://www.hubsolutions.co.uk/Scotland/page72/page72.html).
The pictures of the Centre and the Meeting are more interesting, in our picture gallery (http://www.hubsolutions.co.uk/photos/scotusergroup1.html).
I try to find an informal angle on things for the blog. Two things to mention. One, is nothing to do with our Company, but the Centre really is one of the best one-stop-shops I have seen, and should be better publicised. Hopefully our picture gallery will do that.
Secondly, there are always good ideas which arise spontaneously and completely unexpectedly at these meetings. At the Northern User Group, a delegate from Sefton came up with the idea of quick search from any view page, so that you could nip into another case to deal with a phone call and then return to the original case. We are working on that. At this meeting, Pat Kelly from North Ayrshire, seeing the User Divert facility for diverting your caseload to another user when going on holiday, suggested that you may prefer to divert the caseload to the whole team, randomly allocating the cases out. Nice idea, we will definitely take on board.
Our formal write up is in the Scottish News Page(http://www.hubsolutions.co.uk/Scotland/page72/page72.html).
The pictures of the Centre and the Meeting are more interesting, in our picture gallery (http://www.hubsolutions.co.uk/photos/scotusergroup1.html).
I try to find an informal angle on things for the blog. Two things to mention. One, is nothing to do with our Company, but the Centre really is one of the best one-stop-shops I have seen, and should be better publicised. Hopefully our picture gallery will do that.
Secondly, there are always good ideas which arise spontaneously and completely unexpectedly at these meetings. At the Northern User Group, a delegate from Sefton came up with the idea of quick search from any view page, so that you could nip into another case to deal with a phone call and then return to the original case. We are working on that. At this meeting, Pat Kelly from North Ayrshire, seeing the User Divert facility for diverting your caseload to another user when going on holiday, suggested that you may prefer to divert the caseload to the whole team, randomly allocating the cases out. Nice idea, we will definitely take on board.
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