HUBSolutions Testimonials | find out what our customers have to say about our bespoke software

James Meadows

ASB Specialist Officer, Royal Borough of Greenwich

Using Caseworks has made my work as an ASB Specialist Officer much easier and more organised thanks to the great facilities and customisation to our team's policies and procedures.

Working with HUBSolutions has led to a number of improvements in our estate management system. The new system ensures all actions for particular cases logged together and identifies clearly the member of staff dealing with the action. This gives a more accurate indication of workload and areas of concern. The system ensures that all 'jobs' are completed in a timely manner and workload managed and monitored successfully. A work queue is produced for each estate officer to ensure staff are reminded to follow up complaints and maintain regular contact with customers. The staff can also generate a 'service request' on site which generates emails to external agencies. This increases productivity and provides VFM as the staff do not need to return to the office to complete these tasks.

David Perry

Housing Manager, Hyndburn Homes

I have recommended that we stay with Caseworks as it is by far the best option for case management

Julie Le Bihan

Domestic Violence Administrator, City of Westminster

I have worked with HUBSolutions on Westminsters database since it was in the design and planning phase and have found their knowledge and willingness to help first class. Since the database went live, the Company has assisted with any queries in a very timely way and has worked with us in taking on board our suggestions to continually improve both the MARAC referral and the function of the database for Westminster (and his enthusiasm has not waned!). I would thoroughly recommend their services