News

Portsmouth City Council get an ASB upgrade!

October 18, 2019

Portsmouth city council get an update to their caseworks system! We spent the day yesterday teaching Portsmouth how to use the new features on their update.  The new expanded case summary and flexible caseload. New correspondence features and new email in and out. After the meeting we agreed to enhance the Person Search facilities in order to avoid user errors. All in all it was a thoroughly productive update to the current community safety case management system.


New Facility for the Anti-Social Behaviour System for Trafford

October 11, 2019

Following a highly productive review meeting on 12th August with our latest customer - Trafford Council's Community Safety Team - HUBSolutions undertook to provide a quick entry facility to its Anti-Social Behaviour Case Management System for two types of case which did not need the full detail entered. The case types in question were "Alley Gate" cases and "Advice Only" ASB cases. Look at our two videos to see the "one minute test" and the discussion we had afterwards on our way back from Manchester.


FOI System (freedom of information system of Caseworks) goes on tour in Scotland

October 07, 2019

HUBSolutions will be exhibiting the FOI System in Edinburgh at the Freedom of Information Annual Conference on November 26th at the COSLA Conference Centre Be there to hear some excellent speakers and see a demo of our acclaimed system. "“Caseworks provides peace of mind that FOI’s should not be missed for these reasons in the future due to the reminders automatically sent and the monitoring caseload FOI officers have” Tracey Headford, Performance and Improvement Manager, Braintree Council.


GDPR: HUBSolutions Privacy Statement

January 01, 1970

The HUBSolutions Privacy Statement (the "Privacy Statement") describes the information that we collect, how we obtain the information, and how we may use or disclose that information. This Privacy Statement also describes the measures we take to protect the security of the information and how individuals can contact us about our privacy practices.


Modifications to Caseworks to comply with General Data Protection Regulation (GDPR)

February 01, 2018

HUBSolutions has made a series of important changes and enhancement to the system to comply with the General Data Protection Regulation to be introduced in May 2018. We have specifically addressed the following issues • Personal Data must be stored only for as long as is necessary • Individuals have the right, in certain cases, to have personal data erased The popup screen which used to allow for various Archiving Options, now also allow for several Deletion Options There is a new System Admin facility to determine how many days after Case Closure (or last update) the case should be deleted


New Facility in the Anti-Social Behaviour System to handle “Houses in Multiple Occupation”

January 15, 2018

HUBSolutions has implemented a major new facility to import the HMO register and allow HMOs to be properly recorded when Cases are entered onto the system. The new facility allows units within an HMO to be recorded on the fly by Caseworkers, and to be flagged in a noticeable way in the Case History.


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144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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