News

GDPR: HUBSolutions Privacy Statement

March 28, 2018

The HUBSolutions Privacy Statement (the "Privacy Statement") describes the information that we collect, how we obtain the information, and how we may use or disclose that information. This Privacy Statement also describes the measures we take to protect the security of the information and how individuals can contact us about our privacy practices.


Modifications to Caseworks to comply with General Data Protection Regulation (GDPR)

February 01, 2018

HUBSolutions has made a series of important changes and enhancement to the system to comply with the General Data Protection Regulation to be introduced in May 2018. We have specifically addressed the following issues • Personal Data must be stored only for as long as is necessary • Individuals have the right, in certain cases, to have personal data erased The popup screen which used to allow for various Archiving Options, now also allow for several Deletion Options There is a new System Admin facility to determine how many days after Case Closure (or last update) the case should be deleted


New Facility in the Anti-Social Behaviour System to handle “Houses in Multiple Occupation”

January 15, 2018

HUBSolutions has implemented a major new facility to import the HMO register and allow HMOs to be properly recorded when Cases are entered onto the system. The new facility allows units within an HMO to be recorded on the fly by Caseworkers, and to be flagged in a noticeable way in the Case History.


Domestic Abuse System: New Housing Version being commissioned for Cheltenham

February 26, 2018

A new version of the Domestic Abuse System within Caseworks has been written for Cheltenham Homes, in order to meet the needs of a Housing Provider. Major changes and enhancements have been introduced, and it is now ready to go Live.


New Tenancy Fraud Module is almost ready

June 06, 2017

Our latest Case Management system, Tenancy Fraud Module, is almost finished and will be ready for July's Go Live at Gloucester City Homes ASB & Fraud Team.


Email in and Out of the Caseworks Case Management System

January 15, 2017

The Caseworks Case Management System now has truly comprehensive email facilities , with facilities to send and receive emails from and to the system and use those emails to either add to cases, or setup new cases.


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144451

Total number of cases

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1358

Number of Users

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124888

Number of records uploaded via the mobile

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3755635

Number of Case Pages created by users

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