HUBSolutions Bespoke Software Solutions Case Studies

Freedom of Information and Complaints Module in Braintree

Complaints,
Freedom of Information

March 03, 2017

Troubled families sorted in Enfield

Anti Social Behaviour Module,
Troubled families

September 26, 2014

It seems everyone has the same problem, Troubled Families initiative requires information from ASB which is generally known, but not recorded in Caseworks. Without this information the Troubled Families Unit has to trawl through a lot of data for very few "hits".

ASB Crime and Policing Act 2014

Anti Social Behaviour Module,
Uncategorized

August 13, 2014

Customers of the HUBSolutions Caseworks ASB System are, at the time of writing, preparing for major changes to their systems to accommodate the new legislation. With the Code of Guidance only released at the end of August, and implementation due for the 20^th September this is something of a race against time.

Mobile Working Success story

Estate Inspections,
Estate Scoring,
Fixed Penalty Notices,
Mobile Working,
Tenancy Procedures,
Warden inspections

August 12, 2014

At the start of the financial year East Durham Homes and South Lanarkshire Council both went live with the new Android Mobile Solution from HUBSOLUTIONS LTD. Although they both have identical software, the visual appearance of the systems is very different, due to the incredible flexibility of customisation.

Anti social behaviour system reports for Riverside

Anti Social Behaviour Module

November 01, 2013

Following the Caseworks system upgrade in 2012, Riverside Housing Group are pushing the boundaries with new reports to better control their caseloads. This one (all personal details hidden) seems to be particularly interesting - an Excel List Report - which summarised case by case, the tasks completed and the targets for each.

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Recent Case Studies

Freedom of Information and Complaints Module in Braintree
Troubled families sorted in Enfield
ASB Crime and Policing Act 2014
Mobile Working Success story
Anti social behaviour system reports for Riverside

144451

Total number of cases

1358

Number of Users

124888

Number of records uploaded via the mobile

3755635

Number of Case Pages created by users

Case Studies

READ All

Freedom of Information and Complaints Module in Braintree

Troubled families sorted in Enfield

ASB Crime and Policing Act 2014

Clients & Testimonials

Aurora New Dawn have worked with HUBSolutions since we set up our organisation in 2011. Their bespoke database system works extremely well for our service and they are quick to response and make changes as our organisation grows and our needs change. We have always found HUBSolutions easy to work with and they always understands what we need even when at times we do not. They are professional but equally friendly and approachable. We would highly recommend them.

Lyn Tiller,

Community Projects Manager,

Aurora New Dawn

The Domestic Abuse Advocacy Service has been using the Caseworks database for some years, this was built by HUBS for us on a bespoke basis. We work under challenging circumstances but using caseworks for case management makes the job so much easier, the system is able to handle our very complex high risk cases.

Elizabeth Parker,

Domestic Abuse and Advice Services (DAAS) Manager,

Safer Communities, Scottish Border Council

“Caseworks provides peace of mind that FOI’s should not be missed for these reasons in the future due to the reminders automatically sent and the monitoring caseload FOI officers have”

Tracey Headford,

Performance and Improvement Manager,

Braintree District Council

Using Caseworks has made my work as an ASB Specialist Officer much easier and more organised thanks to the great facilities and customisation to our team's policies and procedures.

James Meadows,

ASB Specialist Officer,

Royal Borough of Greenwich

Working with HUBSolutions has led to a number of improvements in our estate management system. The new system ensures all actions for particular cases logged together and identifies clearly the member of staff dealing with the action.

Pam Cox,

Head of Neighbourhood Services,

East Durham Homes

I have recommended that we stay with Caseworks as it is by far the best option for case management

David Perry,

Housing Manager,

Hyndburn Homes

I have worked with HUBSolutions on Westminsters database since it was in the design and planning phase and have found their knowledge and willingness to help first class.

Julie Le Bihan,

Domestic Violence Administrator,

City of Westminster

Your tutorial was very helpful and I feel confident using the Caseworks ASB System

Muneem Mazumder,

Housing Officer,

Croydon Landlord Services

ASB Case Management system debt recovery tools

Caseworks, when used properly, is a clear and easy to use case management tool

Sharon Murphy,

ASB Enforcement Manager,

Croydon Community Safety

Croydon has worked closely with HUBSolutions to review and improve our management of ASB cases. Their help, support ideas and enthusiasm have been invaluable. The training and one to one sessions they have provided have been excellent.